Teams Medical Practice

Teams Medical Practice, Watson Street, Gateshead, Tyne & Wear, NE8 2PQ 747 reviews

Reviews

Recommend
Involvement
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16th April 2024


Give back access to appointments, not just on the day. Dr requested to see me and still could not get an advanced booking.

Suggested improvements
Early booking appointments

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th April 2024


I have no access to book online assessments anymore.

Suggested improvements
Give access to book assessment online as they said there is a limit for online assessment booking system

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th April 2024


This surgery seems to be well run, the reception team are helpful and efficient. The medical team are for the most part friendly and supportive, as well as knowledgeable and professional.

Suggested improvements
Although the medical team are generally very good, even when they are busy, I would ask that they may be allowed a few more minutes for each consultation, incase patients feel a little rushed. Patients may have more than one illness to be looked at. Perhaps for those patients who have an email address the medical team could use this as a reference/communication which is printed and permanent so easy to use and refer to to help the patient. Obviously more private subjects would still require face to face meetings. Less experienced Doctors may need to really probe deeper into symptoms, as the body can present symptoms which may be similar to other long-term term conditions.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th April 2024


Very helpful receptionist and staff. Friendly and make you feel comfortable. The prompt response is amazing.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th April 2024


I usually phone up the practice to make an appointment in order to have blood samples taken for my PSA levels. On the last occasion I called in person and the receptionist was able to book me in for an appointment a short time later that afternoon. Overall the receptionist and nurse were very helpful and friendly.

Suggested improvements
I have no recommendations

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Teams Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Teams Medical Practice: http://iwgc.net/ejeft